BLYTHECO SOFTWARE SUPPORT
We know how important it is to have a provider you can trust; our experienced, certified consultants are standing by to provide:
- ERP product support for Acumatica, Creatio, Sage Intacct, and Sage 100
- CRM and HCM support for Ascentis, InforCRM, Salesforce, Sage CRM, and Sage HRMS
- Implementation, consulting, development, customization, and training
- Support for many third-party products and add-on solutions
- Set-up, integration, data file rebuilds, error resolution, and import/export assistance
- Remote services, internet, phone support, and on-site options available
- Flexible billing structure billed out at 15-minute intervals—you only pay for time used
- Competitive hourly rates and preferred rates for Blytheco clients
For on-plan Sage customers hoping to work with Sage’s team for a particular issue, please visit their site: Sage Support.
40 YEARS OF AWARD WINNING SUPPORT
Blytheco's support center provides professional, timely product support whenever you need it. Our US-based team is available for phone, remote-access, and on-site support for ERP, CRM, and add-on software. Our experienced, certified consultants provide:
- 12-hour/day support from 8:00 AM EST - 5:00 PM PST
- Nationwide consulting coverage
- Competitive hourly rates and preferred rates for Blytheco clients
- Hourly support - no monthly/annual contract required
- Software implementation, upgrades/updates/renewals, migrations, integrations, file rebuilds, error resolution, import/export assistance, development, customization, training, and more!
SUPPORT WHEN YOU NEED IT MOST
We understand that a reliable support partner is crucial for your success. Here are some of the ways Blytheco can help:
Reliable Support
If you are in need of software support, contact our team today. You do not need to be a Blytheco client to receive product support or inquire about our support services.
Trusted Partnership
Are you looking for a new support partner? Regardless of your software, our team consistently goes above and beyond to ensure your business is taken care of.
Streamlined Renewals
With our automated renewal process and our state-of-the-art upgrade center, you can easily upgrade, renew, or add a support plan.
Online Bill Pay
Click here to view your existing Blytheco invoices and easily make a secure online payment using any Opportunity ID, Invoice, or Sales Order number and your Client ID.
SUPPORTING ERP AND CRM TRANSFORMATIONS
At Blytheco, our dedicated Acumatica, Sage Intacct, Sage 100, and Creatio teams are here to ensure your success. As a top solution provider, we understand the nuances of each platform and can help your team unlock your software's potential.
Our Acumatica Practice
- Gold implementation partner
- Multiple Acumatica awarded MVPs
- 10/10 client NPS score
- 100% implementation success
- MVP developers
- Award-winning support, and more!
Our Sage Practice
- Renewal and upgrade experts
- Sage awarded consultants
- Over 40 years experience with Sage
- Member of Sage's BPAC team
- Sage Master Developer
- Award-winning support, and more!
Fastest Growing Creatio Partner in North America
- Gold implementation partner
- Creatio certified consultants
- Over 30 years of CRM expertise
- 100% implementation success
- Award-winning support, and more!
FREQUENTLY ASKED QUESTIONS
Any on-site, phone, or remote access services provided by Blytheco are billable at our standard hourly rates starting at $195/hour and are billed at 15-minute intervals. For questions about our support rates, please call: (949) 583-9500 and one of our solutions specialists will be happy to help you.
Yes. Our team is available to assist in implementations, integrations, set-up, configuration, process reviews, automation, development, training, and more. Call (949) 583-9500 OR email, solutions@blytheco.com to explore your options.
- ERP: Acumatica, Sage BusinessWorks, Sage Intacct, and Sage 100
- CRM: Acumatica CRM, Creatio, InforCRM, Sage CRM, Saleslogix, and Salesforce
- Hundreds of third-party add-ons, enhancements, and more
For additional questions about the products we support, please call: (949) 583-9500 and one of our solutions specialists will be happy to help you.
Any projects requiring over 10 hours in services are scoped and quoted out in their entirety and documented via a detailed statement of work. Our team would be happy to connect with you to learn more about your project and determine next steps. To engage request more information, please email solutions@blytheco.com with details regarding your request. One of our experienced team members will reach out to discuss your project and determine next steps.
Yes, we offer virtual and on-site training for both individual and group settings. Tailored training plans can be developed specifically for your team’s needs and goals. For questions about our training options, or to request a tailored training plan, call (949) 583 9500 OR email, solutions@blytheco.com to explore your options.
You can renew your Sage Maintenance Plan with either Sage or Blytheco. However, renewing with Blytheco allows you to receive a single itemized invoice for all maintenance and support for all Sage products, additional modules, add-on modules, and custom solutions. For questions about your maintenance and support plan or to renew your Sage software, call: (949) 583-9500.